General conditions of sale
These conditions of sale are concluded on the one hand by CONTI STUDIO & DES IGN, SL, with registered office in Riudellots de la Selva (Girona, Spain), registered in the Mercantile Register of Barcelona in volume 45783, folio 71, sheet 498855 Registration: 1 and with tax identification number B- 66 93 40 76, hereinafter referred to as “VOLTA Mobiles” and managing the website www.voltamobiles.com and, on the other hand, by any natural or legal person wishing to make a purchase via the website www.voltamobiles.com hereinafter referred to as "the buyer".
Article 1. Purpose
These terms of sale aim to define the contractual relations between VOLTA Mobiles and the buyer and the conditions applicable to any purchase made through the website www.voltamobiles.com. The acquisition of a product through this site implies unconditional acceptance by the buyer of these terms of sale, which the buyer acknowledges having read prior to his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.voltamobiles.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing him to commit to these general terms of sale. VOLTA Mobiles reserves the right to modify these terms of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. As a result, the applicable conditions will be those in force on the date of the order by the buyer.
Article 2. Products
The products sold on www.voltamobiles.com are described as accurately as possible. However, minor variations (non-contractual photos) may exist. The products are available while stocks last. In the event of a shortage, VOLTA Mobiles will inform the Customer as soon as possible.
Article 3. Rates
The prices listed on the product sheets of the online catalog are prices in Euros (€) including all taxes (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. VOLTA Mobiles reserves the right to modify its prices at any time, it being understood, however, that the price listed in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.
Article 4. Order and payment terms
Before placing an order, the buyer must create an account on the website www.voltamobiles.com. The account creation section is accessible directly from the side menu bar. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information.
The Customer selects the products he wishes to order in the "basket", modifies if necessary (quantities, references, etc.), checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the Customer, as well as the name of the carrier. The Customer can opt for secure payment by credit card. The next step allows you to check all the information, read and accept these general terms and conditions of sale by checking the corresponding box, then validate the order by clicking on "Confirm my order". VOLTA Mobiles has chosen the secure Shopify Payments platform:
1. After validating the basket, the Customer saves their banking information on the Shopify Payments interface of the website www.voltamobiles.com.
2. The Customer validates their secure payment.
If the payment is accepted, the order is registered and the contract is definitively formed. In the event of a refusal by the Customer's bank, VOLTA Mobiles does not have access to the confidential reason for the refusal of payment. The exchanges between the Customer and the payment server are encrypted; VOLTA Mobiles has no access to the Customers' banking data.
In the event of fraudulent use of the Customer's bank card, cancellation of the card payment may be required; the amounts paid will then be re-credited or refunded. The liability of the holder of a bank card is not incurred if the disputed payment is proven to have been made fraudulently, remotely, without physical use of the card. To obtain reimbursement of the fraudulent debit and any bank charges that the transaction may have generated, the cardholder must contest, in writing, the direct debit with their bank, within 70 days following the transaction, or even 120 days if the contract binding them to it provides for it. The amounts withdrawn are reimbursed by the bank within a maximum of one month after receipt of the written dispute filed by the cardholder. No costs of restitution of the sums may be charged to the cardholder.
Article 5. Reservation of ownership
VOLTA Mobiles retains full ownership of the products sold until full payment of the price, including principal, costs and taxes.
Article 6. Withdrawal
The buyer has a period of 14 working days from delivery of the order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, with the exception of return costs.
Returned products must be intact, in perfect condition for resale and complete, in their packaging. The order number as well as the Customer's wish regarding the outcome (refund or exchange) must be attached to the returned products.
The return must be made to the following address:
CONTI STUDIO & DESIGN SL
AV DEL MAS PINS 104, NAVE 7
17457 Riudellots of the Jungle
Girona - Spain
If all the conditions of the return are respected, the exchange or refund will be effective within a maximum of 14 days after receipt of the return.
Article 7. Delivery
7.1. Delivery costs
The Products are deliverable in the European Union, the United States, Canada and other specific countries. The Products are delivered to the delivery address indicated by the Customer when ordering; it is the Customer's responsibility to check the validity of this address. For delivery of Products to other countries, please contact us by email at eshop@www.voltamobiles.com .
Delivery costs are the responsibility of the Customer. They vary depending on the weight and destination of the package and are indicated when confirming the order. Customs fees are not the responsibility of VOLTA Mobiles. The Customer must inquire about them before placing any order.
7.2. Delivery times
Delivery times are mentioned on the website page describing the item and also appear in the order confirmation email.
Shipping times are 1 to 4 working days, from receipt of the price, for products in stock.
7.3. Delivery methods
Generally the products are sent by UPS, but Volta Mobiles reserves the right to choose among its partner carriers. The company VOLTA Mobiles can provide the buyer by e-mail with the tracking number of his package.
The usual delivery time of our partner carriers is 2 to 7 working days.
Delivery times are given for information purposes only. The Customer is delivered to the delivery address indicated. In the event of absence, the Customer will receive a delivery notice which will allow him to collect the products ordered from a collection point or to reorganize the delivery, during a period indicated by the carrier. It is advisable to check the contents of the package in the presence of the carrier.
VOLTA Mobiles declines all responsibility related to possible delays, theft, loss or damage to the package during transport. The risks related to transport are the responsibility of the Customer from the moment the items leave the premises of the VOLTA Mobiles company.
Article 8. Warranty
All goods supplied by VOLTA Mobiles benefit from the 2-year legal guarantee of conformity and the guarantee of hidden defects.
In the event of non-conformity of a product sold, the Customer may return it, VOLTA Mobiles will proceed either to an exchange or a refund.
Article 9. Liability
VOLTA Mobiles, in the distance selling process, is only bound by an obligation of means. Its liability cannot be incurred for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.
Article 10. Intellectual Property
All elements of the site www.voltamobiles.com are and remain the intellectual and exclusive property of the company VOLTA Mobiles. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of photos, logos, visuals or text.
Article 11. Personal data
VOLTA Mobiles undertakes to preserve the confidentiality of the information provided by the buyer, which he would be required to transmit for the use of certain services. Any information concerning him is subject to the provisions of Organic Law 15/1999 of December 13. As such, the Internet user has the right to access, modify and delete information concerning him. He may request this at any time by mail to the following address: CONTI STUDIO & DES IGN, SL, Avda. del Mas Pins, 104, Nave 7, 17457, Riudellots de la Selva, Girona (SPAIN); or by email to the following address: eshop@www.voltamobiles.com
Article 12. Cookies
The website www.voltamobiles.com uses cookies for various reasons:
Technical: They are used to store information relating to the customer account, to secure access and finally to manage the shopping cart.
Personalization: By recording the navigation of the Customer's computer on the site www.voltamobiles.com and then allows us to offer you the best VOLTA Mobiles offers.
Statistics: They allow us to establish statistics on the traffic of the site www.voltamobiles.com in order to improve its content and to be as close as possible to Customer requirements (pages consulted, date and time, number of visits, abandonment of order process, etc.)
By accepting cookies when browsing the site, you do not expose yourself to any risk since cookies do not allow the Customer to be personally identified.
Cookies allow us to optimize and make browsing the VOLTA Mobiles website more enjoyable.
Article 13. Dispute Resolution
These conditions of distance selling are subject to Spanish law. For any disputes or litigation, the competent Court will be that of Girona.

